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Realtime Lightspeed Restaurant POS (O-Series/Kounta) data. Straight to Looker Studio. Easy.

Simply connect your Lightspeed O-Series account to our hosted data-extraction platform, then query your data using Looker Studio. Easy.

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How it works

Get your Lightspeed O-Series data into Looker Studio in just two minutes and three easy steps.

1 2 3 Connect Lightspeed O-Series to SyncHub

Securely connect your cloud software to SyncHub and we'll do the rest.

1 2 3 We sync your data automatically

SyncHub incrementally syncs your data and stages it in a managed data warehouse (yours, or we'll provide one for free). We check for changes so you don't have to.

1 2 3 Connect Looker Studio and start reporting

Use the built-in SQL Database Connector in Looker Studio to connect to your data warehouse and build sophisticated reports and dashboards.

Frequently asked questions

We've documented the Lightspeed Restaurant POS (O-Series/Kounta) Data Model here. Use this to browse the tables, columns and foreign keys we create in your data warehouse.
Grab your data warehouse credentials from your SyncHub Dashboard, then simply use the standard Database Connector in Looker Studio to connect to SyncHub and begin building your reports. And, if you need help building your reports, our Services Store can introduce you to a helpful professional.
Yes! That's exactly what SyncHub was designed for. Just use the standard Database Connector in Looker Studio to connect to SyncHub and start bringing in your data.
Reporting on Lightspeed O-Series data directly via its API is simply not practical in Looker Studio. For one thing, cross-entity queries involve joining across multiple endpoints - something that is poor-performing at best and impossible at worst. That's why SyncHub stages your Lightspeed O-Series data in a relational database first. Now, your reports have all the power of regular SQL queries - joins, ordering, filtering, grouping, and more - leaving you free to create the reports you need without restriction.
SyncHub can poll Lightspeed O-Series as frequently as every five minutes, however this capability may be limited by the amount of data you have and/or the type of plan you have with Lightspeed O-Series. The best way to find out is to simply grab a free trial of SyncHub, connect Lightspeed O-Series, then see for yourself.
This is a great use case for SyncHub. Each account you connect to will be synced to the same database and stored in its own separate schema. This keeps each account in its own data silo, while allowing you to query across schemas to easily query across all your Lightspeed O-Series accounts. View our walkthrough here.
SyncHub will (E)xtract your raw data from Lightspeed O-Series and (L)oad it into your normalized, relational data warehouse. You can then use our Insights platform to (T)ransform your data so that you can report on it easily, such as building monthly rollups or normalizing currencies.
SyncHub steps in where out-of-the-box reporting solutions fall over. We don't presume to know the questions you have of your data, and thus we don't provide any reports. What we do give you is raw data - as pure as possible - so you can build the reports that you need for your business. Of course, if you need help, you're sure to find a helpful professional in our Services Store.
We currently sync Category, Customer, Customer tag, Inventory, Order, Order item modifier, Payment method, Price list, Product, Product category, Purchase order, Reconciliation, Register, Reporting group, Reporting group product, Site, Staff member, Table, Payment, Order item, Product price, Product tag, Product site, Purchase orders detail line, Reconciliation revenue sale, Reconciliation revenue account, Reconciliation revenue layby, Reconciliation payment method, Reconciliation revenue sale amount, Reconciliation revenue account amount and Reconciliation revenue layby amount (see our Data Model for full details). If there's something else you need just ask.
Your Lightspeed O-Series data is stored in its own dedicated data warehouse, hosted in our Microsoft Azure Sydney Data Center. If you'd like it stored somewhere else (even your own servers), just enquire about our BYOD (bring-your-own-database) option.
Absolutely. Every customer gets their very own isolated data warehouse. Database credentials are salt-encrypted...multi-factor authentication can be activated for your account...we take security very seriously. You can read more about our security best practices here.
There are many ways to query data from Lightspeed O-Series - CSV exports, Native Reports, API access etc. But for all but the most trivial reports, you need a staging service like SyncHub to ensure performance and uptime. See our detailed breakdown here to understand where a tool like SyncHub fits into your analytics stack.
No. SyncHub is a read-only tool and cannot reflect changes back to your cloud applications.
With SyncHub, you can create any report you like. This is because (unlike other reporting tools) we give you access to your raw Lightspeed O-Series data. If you don't already have a reporting tool, you can use our Insights platform or grab one of our recommended 3rd-party tools then use its standard Database Connector to connect to SyncHub and begin pulling down your data.
KPMG Private EnterpriseEva Perrone, Innovation Lead
We have a lot of ambitious clients who want to get as close as they can to their business data but it’s often siloed in different systems, so while they were able to look at each dataset in isolation, bringing all the right metrics together was challenging.
RSM AustraliaMatthew Cunneen, Partner, Data & Analytics
The SyncHub experience was fantastic. It does what is says on the tin! The connection process is simple, the documentation is good and the communication with the team has been first class.
Kolsen GroupColin Spooner, Group Financial Controller
The SyncHub team got us to where we wanted to be and I think we all wonder how we ever lived without it.
The Cafe CollectiveDavid Mule, Manager
SyncHub has allowed us to see week-to-week exactly how much staff and product we need in our stores.

About Lightspeed Restaurant POS (O-Series/Kounta)

Visit the Lightspeed Restaurant POS (O-Series/Kounta) website

Thousands of stores around the world rely on Kounta’s flexible and scalable cloud-based Point of Sale System. Quick to get started, Kounta is easy to use, yet powerful enough to run any store.

Kounta can be securely used in both on and offline modes on smartphones, tablets, laptops and even the traditional POS equipment stores already have, while seamlessly connecting to popular online and mobile add-ons like accounting, loyalty, e-commerce and more.

About Looker Studio

Visit the Looker Studio website

Unlock the power of your data with interactive dashboards and engaging reports that inspire smarter business decisions. It’s easy and free.

Looker Studio (formerly Google Data Studio) is a web-based reporting hub, bringing together data from across your entire business - be it on-premise data stores, or other cloud-based SaaS services.