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Realtime Lightspeed Retail (X-Series/Vend) data. Straight to Sisense. Easy.

Simply connect your Lightspeed X-Series account to our hosted data-extraction platform, then query your data using Sisense. Easy.

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How it works

Get your Lightspeed X-Series data into Sisense in just two minutes and three easy steps.

1 2 3 Connect Lightspeed X-Series to SyncHub

Securely connect your cloud software to SyncHub and we'll do the rest.

1 2 3 We sync your data automatically

SyncHub incrementally syncs your data and stages it in a managed data warehouse (yours, or we'll provide one for free). We check for changes so you don't have to.

1 2 3 Connect Sisense and start reporting

Use the built-in SQL Database Connector in Sisense to connect to your data warehouse and build sophisticated reports and dashboards.

Frequently asked questions

We've documented the Lightspeed Retail (X-Series/Vend) Data Model here. Use this to browse the tables, columns and foreign keys we create in your data warehouse.
Grab your data warehouse credentials from your SyncHub Dashboard, then simply use the standard Database Connector in Sisense to connect to SyncHub and begin building your reports. And, if you need help building your reports, our Services Store can introduce you to a helpful professional.
Yes! That's exactly what SyncHub was designed for. Just use the standard Database Connector in Sisense to connect to SyncHub and start bringing in your data.
Reporting on Lightspeed X-Series data directly via its API is simply not practical in Sisense. For one thing, cross-entity queries involve joining across multiple endpoints - something that is poor-performing at best and impossible at worst. That's why SyncHub stages your Lightspeed X-Series data in a relational database first. Now, your reports have all the power of regular SQL queries - joins, ordering, filtering, grouping, and more - leaving you free to create the reports you need without restriction.
SyncHub can poll Lightspeed X-Series as frequently as every five minutes, however this capability may be limited by the amount of data you have and/or the type of plan you have with Lightspeed X-Series. The best way to find out is to simply grab a free trial of SyncHub, connect Lightspeed X-Series, then see for yourself.
This is a great use case for SyncHub. Each account you connect to will be synced to the same database and stored in its own separate schema. This keeps each account in its own data silo, while allowing you to query across schemas to easily query across all your Lightspeed X-Series accounts. View our walkthrough here.
SyncHub will (E)xtract your raw data from Lightspeed X-Series and (L)oad it into your normalized, relational data warehouse. You can then use our Insights platform to (T)ransform your data so that you can report on it easily, such as building monthly rollups or normalizing currencies.
SyncHub steps in where out-of-the-box reporting solutions fall over. We don't presume to know the questions you have of your data, and thus we don't provide any reports. What we do give you is raw data - as pure as possible - so you can build the reports that you need for your business. Of course, if you need help, you're sure to find a helpful professional in our Services Store.
We currently sync Audit log event, Brand, Consignment, Customer, Customer group, Inventory, Outlet, Outlet product tax, Payment, Payment method, Price book, Price book product, Product, Product category, Product type, Promotion, Register, Sale, Sale fulfillment, Sale item, Sale item promotion, Serial number, Supplier, Tag, Tax, User, Product variant, Consignment product, Product variant value, Product tag, Product product category, Promotion condition include, Promotion condition exclude, Promotion action include, Promotion action exclude, Promotion outlet, Promotion channel, Promotion customer group and Tax rate (see our Data Model for full details). If there's something else you need just ask.
Your Lightspeed X-Series data is stored in its own dedicated data warehouse, hosted in our Microsoft Azure Sydney Data Center. If you'd like it stored somewhere else (even your own servers), just enquire about our BYOD (bring-your-own-database) option.
Absolutely. Every customer gets their very own isolated data warehouse. Database credentials are salt-encrypted...multi-factor authentication can be activated for your account...we take security very seriously. You can read more about our security best practices here.
There are many ways to query data from Lightspeed X-Series - CSV exports, Native Reports, API access etc. But for all but the most trivial reports, you need a staging service like SyncHub to ensure performance and uptime. See our detailed breakdown here to understand where a tool like SyncHub fits into your analytics stack.
No. SyncHub is a read-only tool and cannot reflect changes back to your cloud applications.
With SyncHub, you can create any report you like. This is because (unlike other reporting tools) we give you access to your raw Lightspeed X-Series data. If you don't already have a reporting tool, you can use our Insights platform or grab one of our recommended 3rd-party tools then use its standard Database Connector to connect to SyncHub and begin pulling down your data.
KPMG Private EnterpriseEva Perrone, Innovation Lead
We have a lot of ambitious clients who want to get as close as they can to their business data but it’s often siloed in different systems, so while they were able to look at each dataset in isolation, bringing all the right metrics together was challenging.
RSM AustraliaMatthew Cunneen, Partner, Data & Analytics
The SyncHub experience was fantastic. It does what is says on the tin! The connection process is simple, the documentation is good and the communication with the team has been first class.
Kolsen GroupColin Spooner, Group Financial Controller
The SyncHub team got us to where we wanted to be and I think we all wonder how we ever lived without it.
The Cafe CollectiveDavid Mule, Manager
SyncHub has allowed us to see week-to-week exactly how much staff and product we need in our stores.

About Lightspeed Retail (X-Series/Vend)

Visit the Lightspeed Retail (X-Series/Vend) website

Vend enables retailers to accept payments, sell in-store and online, manage their inventory, reward customer loyalty, and report on their business in real time.

Vend works with a wide range of point-of-sale hardware, and is simple to set up — all you need is a web browser. Vend seamlessly integrates with other useful business tools, including Xero for accounting, Deputy for employee scheduling, and Timely for appointment booking, and has partnerships with payment providers including PayPal, Worldpay, Moneris, iZettle, Tyro and Smartpay. Vend is also the only retail-specific POS to be part of Apple’s Mobility Partner Program, working with Apple and other mobile apps to transform retail businesses around the world.

About Sisense

Visit the Sisense website

Sisense takes a radically different approach to business analytics. The company’s obsessive commitment to consistent product innovation and customer success enable organizations to instantly reveal insights from complex data. It’s BI for everyone, everywhere regardless of technical expertise. Sisense’s agility allows business users with no technical background to get the accurate intelligence at the very moment it is needed without waiting hours, days or even weeks for answers.