Realtime Chargebee data. Straight to Databox. Easy.

We've documented the Chargebee Data Model here. Use this to browse the tables, columns and foreign keys we create in your data warehouse.

Grab your data warehouse credentials from your SyncHub Dashboard, then simply use the standard Database Connector in Databox to connect to SyncHub and begin building your reports. And, if you need help building your reports, our Services Store can introduce you to a helpful professional.

Yes! That's exactly what SyncHub was designed for. Just use the standard Database Connector in Databox to connect to SyncHub and start bringing in your data.

Reporting on Chargebee data directly via its API is simply not practical in Databox. For one thing, cross-entity queries involve joining across multiple endpoints - something that is poor-performing at best and impossible at worst. That's why SyncHub stages your Chargebee data in a relational database first. Now, your reports have all the power of regular SQL queries - joins, ordering, filtering, grouping, and more - leaving you free to create the reports you need without restriction.

SyncHub can poll Chargebee as frequently as every five minutes, however this capability may be limited by the amount of data you have and/or the type of plan you have with Chargebee. The best way to find out is to simply grab a free trial of SyncHub, connect Chargebee, then see for yourself.

This is a great use case for SyncHub. Each account you connect to will be synced to the same database and stored in its own separate schema. This keeps each account in its own data silo, while allowing you to query across schemas to easily query across all your Chargebee accounts. View our walkthrough here.

SyncHub will (E)xtract your raw data from Chargebee and (L)oad it into your normalized, relational data warehouse. You can then use our Insights platform to (T)ransform your data so that you can report on it easily, such as building monthly rollups or normalizing currencies.

SyncHub steps in where out-of-the-box reporting solutions fall over. We don't presume to know the questions you have of your data, and thus we don't provide any reports. What we do give you is raw data - as pure as possible - so you can build the reports that you need for your business. Of course, if you need help, you're sure to find a helpful professional in our Services Store.

We currently sync Business entity, Coupon, Credit note, Currency, Customer, Invoice, Item, Item family, Item price, Order, Payment source, Subscription, Transaction, Unbilled charge, Usage, Coupon item constraint, Coupon custom field, Coupon item constraint criteria, Coupon constraint, Credit note e invoice, Credit note line item, Credit note discount, Credit note line item discount, Credit note line item tier, Credit note tax, Credit note line item tax, Credit note linked refund, Credit note allocation, Credit note shipping address, Credit note billing address, Customer custom field, Customer billing address, Customer referral URL, Customer contact, Customer balance, Customer entity identifier, Customer tax providers field, Invoice line item, Invoice discount, Invoice line item discount, Invoice tax, Invoice line item tax, Invoice line item tier, Invoice linked payment, Invoice dunning attempt, Invoice applied credit, Invoice adjustment credit note, Invoice issued credit note, Invoice linked order, Invoice note, Invoice shipping address, Statement descriptor, Invoice billing address, Invoice e invoice, Item custom field, Item applicable item, Item bundle item, Attached item, Item family custom field, Item price tier, Item price tax providers field, Order line item, Order shipping address, Order billing address, Order line item tax, Order line item discount, Order line item linked credit note, Order resent order, Payment source card, Payment source bank account, Payment source billing address, Payment source mandate, Subscription custom field, Subscription item, Subscription item tier, Subscription charged item, Subscription coupon, Subscription shipping address, Subscription referral info, Subscription contract term, Subscription discount, Transaction linked invoice, Transaction linked credit note, Transaction linked refund, Transaction linked payment, Transaction error details, Unbilled charge tier, Coupon item constraint item price, Coupon item constraint criteria currency, Coupon item constraint criteria item family and Coupon item constraint criteria item price period (see our Data Model for full details). If there's something else you need just ask.

Your Chargebee data is stored in its own dedicated data warehouse, hosted in our Microsoft Azure Sydney Data Center. If you'd like it stored somewhere else (even your own servers), just enquire about our BYOD (bring-your-own-database) option.

Absolutely. Every customer gets their very own isolated data warehouse. Database credentials are salt-encrypted...multi-factor authentication can be activated for your account...we take security very seriously. You can read more about our security best practices here.

There are many ways to query data from Chargebee - CSV exports, Native Reports, API access etc. But for all but the most trivial reports, you need a staging service like SyncHub to ensure performance and uptime. See our detailed breakdown here to understand where a tool like SyncHub fits into your analytics stack.

No. SyncHub is a read-only tool and cannot reflect changes back to your cloud applications.

With SyncHub, you can create any report you like. This is because (unlike other reporting tools) we give you access to your raw Chargebee data. If you don't already have a reporting tool, you can use our Insights platform or grab one of our recommended 3rd-party tools then use its standard Database Connector to connect to SyncHub and begin pulling down your data.