First, let's get your data
Looking to free your Zendesk data? Good, you’ve come to the right place.
### Getting connected
1. Select **Connections** from the main menu
2. Click the **New** button
3. Select **Zendesk**
4. Give it a name (this is especially useful if you’re creating multiple Zendesk connections)
5. Authorise the connection by following the prompts to sign in to your Zendesk account
6. Done. Now watch as SyncHub begins [retrieving your historical data](/kb/importingyourhistoricaldata?api=zendesk).
To connect multiple Zendesk accounts, simply follow the steps above for each one.
### Available data tables
SyncHub works by regularly querying each endpoint in the Zendesk API, checking for new and modified data. For each endpoint, SyncHub produces a corresponding data table in your reporting tool. These are the data tables currently available:
- Automation
- Brand
- Custom status
- Group
- Group membership
- Organisation
- Organisation membership
- Satisfaction rating
- Satisfaction reason
- Ticket
- Ticket audit
- Ticket comment
- Ticket field
- Ticket form
- Trigger
- Trigger category
- User
- User identity
- View
- Automation condition
- Automation action
- Organisation domain
- Organisation tag
- Ticket follow up
- Ticket tag
- Ticket follower
- Ticket collaborator
- Ticket email c c
- Ticket custom field value
- Ticket audit comment event
- Ticket audit create event
- Ticket audit notification event
- Ticket audit change event
- Ticket comment attachment
- Ticket form field
- Trigger condition
- Trigger action
- User tag
- View field
- View custom field
- View condition all
- View condition any
- Automation action value
- Ticket custom field value option
- Ticket audit create event value
- Ticket audit notification event recipient
- Ticket audit change event value
- Ticket audit change event previous value
Need more data? No problem, please [let us know](https://www.synchub.io/contact) and we'll see if we can add it. Or if you're a data nerd like us, feel free to check out the Zendesk API documentation to see what’s available.
### What data does SyncHub take from Zendesk?
SyncHub extracts the endpoints above from Zendesk, and stores it in your data warehouse.
### What data does SyncHub create or modify in Zendesk?
Nothing. SyncHub is read-only and never sends data back to Zendesk.