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Knowledge base

Data Model Explorer

Our **Data Model Explorer** provides an _Entity Relationship Diagram_ (ERD) of your Zendesk data, allowing you to see the relationships between your different tables. ### Navigating 1. Drag tables around the workspace, by clicking and dragging anywhere on a table 1. Drag the entire workspace around by clicking and dragging the background 1. Minimize/maximize your workspace to take up your entire browser screen ### Relationships Relationships are depicted by the arrows running between table properties. For a tidier view, you may select the _Relationships Only_ checkbox, which will hide all the other columns which are not part of a relationship ### Endpoints - Automation - Brand - Custom status - Group - Group membership - Organisation - Organisation membership - Satisfaction rating - Satisfaction reason - Ticket - Ticket audit - Ticket comment - Ticket field - Ticket form - Trigger - Trigger category - User - User identity - View - Automation condition - Automation action - Organisation domain - Organisation tag - Ticket follow up - Ticket tag - Ticket follower - Ticket collaborator - Ticket email c c - Ticket custom field value - Ticket audit comment event - Ticket audit create event - Ticket audit notification event - Ticket audit change event - Ticket comment attachment - Ticket form field - Trigger condition - Trigger action - User tag - View field - View custom field - View condition all - View condition any - Automation action value - Ticket custom field value option - Ticket audit create event value - Ticket audit notification event recipient - Ticket audit change event value - Ticket audit change event previous value